Return & exchange.

Something not quite right? Please contact us with your order number before sending an item back.

Damaged or incorrect items

If your order arrives damaged or contains the wrong item, keep the packaging and take clear photos of the item and shipping label. Include these details when you contact us so we can review the issue.

Before returning an item

Keep the item and its original packaging while your request is being reviewed. We’ll confirm the applicable return instructions and any relevant costs before you send it back.

Our opening collection

Ordering is currently being prepared. The final return window, eligibility, hygiene exclusions and refund times will be published here before orders open.